Stay updated on your UMI delivery status
Order‑confirmation Email
Immediately after you place your order, you will receive a confirmation email containing your order number and full order details. If you do not receive this email within a few minutes, please check your spam or promotions folder.
Once your order has been dispatched, you will receive a second email with your tracking number and a direct link to monitor your parcel in real‑time.
How to track your order
1. Check your email — locate the shipping‑confirmation email from our support mailbox.
2. Click the tracking link — you will be redirected directly to the carrier’s tracking page.
3. Enter your order number — you may also track your shipment manually on the carrier’s website using your tracking number.
Estimated Delivery Times
Destination Estimated Delivery Time
United States 5‑10 working days
Canada 7‑12 working days
Europe 7‑14 working days
Rest of World 7‑14 working days
* Please allow 1‑3 working days for order processing before dispatch. Processing times may be extended during peak seasons and public holidays.
Need assistance?
If your tracking status has not updated for more than 5 working days, or you have any questions regarding your order, feel free to contact our support team:
📧 Email: umijewelleryltd@gmail.com
📍 Please include your order number in the email subject line for a faster response.
We are committed to delivering a seamless UMI shopping experience from checkout to delivery.
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